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Why can't I use my regular desktop email encryption to send secure emails?

Your desktop email requires each account to have its own certificate.  The certificate, based on a public key system, would allow you to send encrypted emails.  However, in order for the recipient to decrypt your message, they would have to have their own certificate and access to your private key.  If you want to send encrypted email to those in your address book, everyone in your address book would have to have their own certificate, an individual key, and access to  your key.  Obviously this requires a great deal of management and expense for the non-enterprise user(s).

Who is Secure Netcom?

Secure Netcom is an Atlanta-based technology company that has partnered with Voltage Security to develop a secure email solution  for the individual and non-enterprise organization to bring a simple and cost-effective email. We combine this solution with secure web hosting to provide complete Internet services to individuals, small to mid-size healthcare, financial services and corporate businesses.

What is the mission of Secure Netcom?

Secure Netcom's mission is to provide secure, cost effective, and cost reducing business communication to the non-enterprise user.

How easy is it to use SecureMail?

Very simple.  Sign-up takes five minutes, then you simply email as usual, to anyone, anywhere, anytime.  Email recipients need not be Secure Netcom subscribers.  It's that quick and easy, and we guarantee that your subscription will pay for itself in the first month!  

Who are some of the non-enterprise users of SecureMail?

Typical customers of the Secure Netcom platform include:

• Healthcare companies that need to communicate patient healthcare information securely and remain in compliance with the Healthcare Insurance Portability and Accountability Act (HIPAA). Such as:

Medical practices, pharmacies, practice management companies, chiropractors, optometrists, small health insurance plans, physical therapists, nurses, nursing homes, transcriptionists, and anyone who wants to cut communications costs. 

• Financial services firms that need to deliver financial statements, provide electronic bill presentment and need to secure business communication for treasury operations and letters of credit, while complying with the Gramm-Leach-Bliley (GLB) Act. Such as:

Insurance professionals, investment professionals, banks, brokers, real estate professionals, credit unions, and anyone who wants to cut communications cost.

• Public companies that need to enforce Sarbanes-Oxley compliant business processes by making sure that communication about their financials are restricted to sanctioned users only.

• Individuals such as those who operate a home based business, physical therapists, medical billing, accounting, and more...

• Government The U.S. Department of Defense & Department of Homeland Security

Is my subscription deductible?

Yes. It is considered to be a business deduction.  

What are the benefits to using Secure Netcom?

Secure Netcom offers the same enterprise capability to individuals, small and mid-size organizations without the enterprise infrastructure and costs associated with enterprise systems. Secure Netcom enables the individual and organizations the unique benefits of:

• Secure anytime, anywhere communication. Users can encrypt and decrypt communication and information, online and offline, anywhere in the world.

• Self-provisioning. No pre-enrollment of recipients is needed to send secure ad hoc communication.

• Ease-of-use. Seamless integration with leading client applications enables users to transparently send and receive secure communication without changing their day-to-day behavior.

• No administration. No complicated archive solutions are required for keys or messages to ensure business continuity.

Can I use the same email address?

Yes. The solution works with your current email identity.

What is IBE and why is it so revolutionary?

IBE is a breakthrough invention that enables secure anytime, anywhere communication.  Its beauty lies in its simplicity.  Unlike PKI, IBE uses common identity such as e-mail addresses or IM screen names as the public key.  As a result, IBE reduces the complexity and high total cost of ownership associated with PKI -- e.g. the cost of certificates, Certificate Revocation Lists (CRLs) and the lifecycle management of certificates. IBE also removes the need for pre-enrollment, thereby lowering the barrier of widespread adoption of secure communication.

What is the pricing for the email service?

No more than $15 per month per email address, discounts are available for multiple . The price is less than one over-night package. We offer special discounts to associations and professional groups. There are no contracts. All major credit cards are accepted. Simple and secure online order process. Please contact us at sales@securenetcom.com or call +1 (770) 640 1770 for pricing questions.

Why is Secure Netcom's IBE email the best choice?

There is considerable demand for secure email within the non-enterprise marketplace. Alternatives are cumbersome, not secure, expensive to deploy, and anything but simple for the non-enterprise organization. Regulated industries, such as healthcare, financial services, pharmaceuticals, biotechnology and government agencies are required to adhere to the regulations no matter the size of the organization. Secure Netcom provides the same solution used by large enterprises, but we've designed it for the non-enterprise user.

IBE is a newer security technology; how can I be sure it’s secure?

IBE has undergone a great deal of peer review since it was first published in 2001. IBE security relies on the bilinear Diffie-Hellman assumption, which is closely related to the well known Diffie-Hellman assumption. In the current Voltage Security platform, their key strength is equivalent to 1024-bit RSA, and it can be easily upgraded to larger key sizes.

Is IBE a modified form of PKI?

No, IBE is a breakthrough technology that removes longstanding hurdles associated with PKI. Like PKI, IBE uses a public/private key pairing. Unlike PKI, IBE uses a well-known identity, such as an email address or phone number as the public key, thus radically reducing complexity of the system.

How am I protected against identity theft, or spoofing of my email address?

Secure Netcom leverages the Voltage Security platform and has developed existing authentication mechanisms to verify users' identities. The control over the issuance of users' keys is the same as the enterprise system by elevating the level of trust of secure communications. As always, however, technology is not a substitute for best practices; organizations need to ensure that they have reliable email addresses that map to personnel.